Support
Welcome to the support page! We’re here to help make your experience with the Countdown to Christmas app as enjoyable and seamless as possible. If you have any questions, issues, or feedback, we encourage you to reach out.
Below are some common areas where we can assist:
​​
Troubleshooting: If you’re experiencing technical difficulties, such as issues with loading content or notifications, please check that you have the latest version of the app installed. Restarting your device and reinstalling the app can also help resolve some issues. If you still encounter problems, contact us through our support email for further assistance.
​
Feature Requests and Feedback: We’re always looking to improve our app and bring joy to users during the Christmas season. If you have ideas or feedback, we’d love to hear from you!
​​
Contact Support
For additional help, please contact stuart@quayledesign.com.
We aim to respond to all queries within 24-48 hours.
​
​
Terms and Conditions
By purchasing our Christmas Advent Calendar app, you agree to the following terms and conditions:
The app is a one-time purchase for £0.99. This charge grants you full access to the app and its daily advent calendar features.
​​
Due to the nature of digital products, all purchases are final and non-refundable.
​​
The app content is provided "as is" and is intended for entertainment purposes. We are not responsible for any compatibility issues with individual devices or for any interruptions in app functionality beyond our control.
​​
Any misuse or tampering with the app may result in restricted access, with no refund provided.
Thank you for choosing our app to make your holiday season brighter! We hope you enjoy the countdown to Christmas with us.